Refund and Return Policy

Just Berry Plants

At Just Berry Plants, we are dedicated to offering our customers in South Africa the finest quality berry plants. Ensuring your satisfaction is essential to us.

Product Condition & Window

• Product Condition: We only sell products that are brand new.
• Return Window: Returns must be initiated within 7 days of purchase.

Refunds and Exchanges

• Eligibility: We accept refunds and exchanges for damaged or defective goods.
• Time Frame: Claims for defective goods must be made within the 7-day return window.
• Process: To begin a refund or exchange, please contact us with the details of the product and the defect.

Method & Fees

• Return Method:
  • In-store
  • At a drop-off location
• Restocking Fees: There is no cost for restocking.
• Refund Processing Time: Refunds are processed within 2 days of the return being approved.

Contact Information

For any inquiries, including refunds and exchanges, please reach out to us at:

• Address: 288 Maple Road, Beaulieu, Kyalami/Midrand, South Africa
• Phone:
  • 074 144 5536
  • 082 307 8241
• Email: info@justberryplants.co.za

We appreciate your business and are committed to resolving any issues with your order swiftly and to your satisfaction.

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Visit our website: Just Berry Plants